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Supporting our customers

In this section you'll find loads of useful information about our support packages, our How to videos, Terms and Conditions, FAQs. Anything you wanted to know about PDQ Machines but were afraid to ask!

Support packages

We provide a wide range of support services for PDQ Machines customers. Our offerings include:

Our Basic Package includes next-day service. 

Our Premium Package includes same-day service, supply of rolls etc. 

For more information...


A dozen questions we're often asked by our clients, all together in one handy webpage.


'How to' videos 

Some short videos showing you how to carry out basic credit card machine functions. You'll also find them on our Youtube channel - please subscribe and you'll find out whenever we add a new video.

View more...

Recognise fraud

Fraudulent card transactions have been taking place in Midlands' jewellers. We don't want this to happen to your business so we explain what happened.


Terms & Conditions 

Quicky and easily find the Elavon T&C and the South Bank VLS T&C